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Reading Room
Browse here for articles on resilience, team building, leadership and other invaluable management skills.
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Silent EarPods Create Loud Bang
Photo by Barrett Ward on Unsplash If you’ve ever wondered how a toxic office culture might originate, here’s a recent example. Hopefully, you can’t relate. While working late one evening, a young manager, trying to meet a deadline, overheard her boss (the...
Dealing With Underperformance
Underperformance within a business or department isn’t usually the fault of the whole team. Disharmony or failure stems from one or more individuals within the squad. These are people who won’t or can’t get with the programme. We’re talking about the...
Team Turnaround
Photo by Dylan Gillis on Unsplash If you lead a team large or small, do you feel they’re, Displaying flat energy levels Going through the motions at work Expressing cynicism, but you can’t quite put your finger on why Exuding a general lack of enthusiasm Taking a...
Joined-Up Thinking
If you work in marketing, you can sharpen your copy and messaging considerably by listening to how top salespeople sell. They are masters at explaining “this is what we will do for you.” They probably won’t use those words, but that’s what they are saying to...
You Can’t Be Everyone’s Cup Of Tea
Photo by Hc Digital on Unsplash You can't and won't be everyone's cup of tea. Human nature, with all its variety, means that we warm to some people and not to others. If you’re a leader or manager, some of the people you lead and work with may, on the face...
Forgetfulness Can Be Costly
Photo by Jp Valery on Unsplash In many businesses, the bulk of Sales and Marketing spending goes toward attracting new clients. Put another way, that’s first-time users of your product or service. Consider what happens before a sale is confirmed. Would-be...






